Track: Next Generation Emergency Communications Services |
| Don’t Be Left in the Dark: Keeping 911 Going with Cloud-Based Disaster Recovery and Resiliency |
| During this session, learn how PSAP virtualization enabled by cloud native technology helps PSAPs maintain daily operations regardless of circumstances. The presentation will cover the challenges that an outage causes in the 9-1-1 call flow journey – when dialing, answering, and dispatching a response to the 9-1-1 call – and how to overcome them, including how PSAPs can get notified about the intent to make an emergency call even when a 9-1-1 network is inoperable. Attendees will hear lessons learned from multiple states and regions across the country that have employed cloud technology, accurate location, and authoritative GIS data to ensure continuity of their operations. |
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| Presentation Video |
