Track: WebRTC and Real-Time Applications |
| Beyond the plain-old phone call – the rapid shift of voice communications to “context-based” RTC |
| Despite the rise of video, voice communications isn’t dead – but it is changing rapidly, adopting more useful characteristics than a plain-vanilla phone call. There are three types of “context-based RTC” that are emerging: Voice *in* a context – for example, voice-chat embedded inside a game, realtime drop-in voice chat like Clubhouse and Twitter Spaces, or push-to-talk voice for a private 4G network at a port or industrial complex. Voice *using* contextual data & IoT – for instance a personal safety-alarm linked to a fall sensor, or a contact centre using emotional analytics to better deal with customer complaints Voice *optimised* for a context – for instance, adjusting the noise-cancellation setting to the user’s ambient surroundings Together, context makes voice communications more useful, productive and fun. It also works better than video for many use-cases |
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| Presentation Video |
