About: Nancy Munro, CEO of Verbal Transactions, has over 30 years in helping organizations implement and deploy voice enablement solutions. Nancy has worked with organizations like CVS, AT&T, and Microsoft, helping them decipher how best to address performance challenges that align with their structural capabilities and revenue goals.Nancy pioneered voice-enabled technologies and simulations in the corporate space and was the first to launch an interactive audio role-playing simulator. Her current solutions leverage speech recognition and AI to provide a scalable and immersive learning application.Nancy speaks at various conferences such as the Amazon Voice Summit, DevConf, eLearning Guild, ASTD, and AA-ISP and was the Chair of the MIT Enterprise Forum of Chicago for three years.Nancy has a bachelor’s degree from Northwest Missouri State University and has completed the Tuck Bridge Executive Education program at Dartmouth.