About: Chuck Spalding supports CISA Emergency Communications Division as an SME (Subject Matter Expert) for NextGen 911 and ECC Cyber Security. He also is a consultant to SecureLogix, a voice firewall and call authentication firm that is a major player in the commercial and Public Safety call center protection sector. He was formally the 9-1-1 Director for Palm Beach County, Florida. Recently, he worked with the FBI Cybersecurity division to draft a Public Information Notice (PIN) that describes TDoS attacks against 911centers across the country. He was previously a Product Manager @ Cisco Systems. Chuck has a Master’s Degree in Information Systems from the George Washington University in Washington, DC and is a Certified Chief Information Security Officer (CCISO).