Track: VoiceTech |
| What is a vCon? |
| vCons are a proposed data standard that defines an actual human conversation. More than a WAV file, vCons can contain the identity of the participants, the entire media, supporting attachments and analysis, in a tamper proof package. Whether as a critical enabler to control personal information in recorded conversations, or as a standard way to send conversational data into AI and machine learning systems, vCons promote conversations to first class data objects. This session will cover the four main parts of vCons, their relationship to other communications systems, and suggest practical ways of using vCons to improve general business processes. |
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| Presentation Video |
